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Support Packages






Yes Yes Yes Yes
Yes Yes Yes Yes
Yes Yes Yes Yes
No Yes Yes Yes
Realtime monitoring solution for servers / network devices which tests a number of different services based on customised criteria and then reports on any downtime. A monthly report will be published to your customer portal. No Optional Optional Yes
8 hours 16 hours 24 hours Unlimited
No No Up to 8 hours Up to 16 hours
Optional Optional Optional Optional
Optional = Optional Bolt-On

Don't need a support contract or just have a one off problem or install?

AffinIT services can be hired for £50 per hour during working hours for support work and installations. Out of hours we cost a little more but at £75 it's not that much more and think of the savings you make when your staff aren't twiddling their thumbs waiting for the systems to come back during maintenance work
(does not including Bank Holidays).

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